Experience

A multidisciplinary background connecting design, marketing, education, customer experience, front-end development, and community support.

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Professional timeline

Roles & responsibilities

  1. Multimedia Designer & Marketing Manager

    BodyFactory Skin Care · New York

    October 2025 — Present

    Develops campaign strategy and produces lifecycle email, paid Meta creative, organic social media, short-form video, and brand-consistent marketing assets.

  2. Supplemental Instruction Leader

    Borough of Manhattan Community College

    March 2024 — Present

    Supports students in design and programming courses through peer instruction, creative feedback, technical troubleshooting, and practical problem solving.

  3. Patient Liaison & Front Desk Manager

    Curated Mental Health · New York

    November 2022 — Present

    Focuses on patient retention, medication consistency, communication, workflow troubleshooting, and organic solutions that improve the patient experience.

  4. Front Desk Manager

    Nicol · New York

    September 2021 — Present

    Customer-facing operations, scheduling, communication, and day-to-day service coordination.

  5. Au Pair

    InterExchange

    August 2019 — August 2021

    Cross-cultural childcare, household coordination, communication, and adaptability while living in the United States.

  6. English Language Teacher

    Yázigi · Brazil

    February 2017 — December 2019

    Planned and delivered English-language instruction while supporting students across different learning needs.

  7. Immigration Consultant · Volunteer

    Sérgio Vieira de Mello Chair Project, UFRR

    May 2018 — September 2018

    Provided legal orientation and civic-integration support to Venezuelan refugees during the humanitarian crisis in Boa Vista, Brazil.

  8. Retail Salesworker

    Riachuelo · Brazil

    October 2017 — December 2017

    Customer service, retail support, and sales-floor operations.

Freelance & academic

Selected independent projects

2025

Social Project · BMCC

Collaborative social-impact campaign covering concept development, Instagram content, landing-page production, supporting microsites, email participation assets, and campaign presentation.

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2024

Prisma Providers

Freelance brand concept and website project for a legal and immigration consulting company, including discovery, visual direction, multilingual website planning, integrations, and front-end delivery.

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Education & recognition

BMCC

Associate’s Degree, Multimedia Programming and Design · 2022–2024 · GPA 3.921 · Phi Theta Kappa Events.

Coursework and applied projects developed practical skills in graphic design, front-end development, HTML, CSS, JavaScript, Photoshop, Illustrator, InDesign, and Figma.

Certificate of Excellence — Multimedia Programming and Design · May 2025, recognizing academic performance, creativity, and dedication.